The single, most outstanding characteristic that sets REALTORS® apart from other real estate practitioners is the willingness to accept and abide by the Code of Ethics of the NATIONAL ASSOCIATION OF REALTORS®. The Code of Ethics, which was first adopted on July 29, 1913, is a living document--responsive in its content to changes in the law and industry. The Code has been revised several times through the years to reflect current developments in professional real estate practice. The term REALTOR® has come to represent competency, fairness, and high integrity. These qualities stem from voluntary adherence to an ideal of moral conduct in real estate business practices.
But even with the best of intention, planning and preparation, occasional disagreements arise between REALTORS® and/or between REALTORS® and their clients or customers. The Williamsburg Area Association of REALTORS® (WAAR) offers its members and their clients and customers a method to resolve complaints if they believe a REALTOR® may have acted in an unethical manner. An ethics hearing may be held and REALTORS® judged by their peers to determine if the code of ethics had been violated.
How the Process Works
Complaints must first be filed in writing. You can obtain a complaint form by calling the WAAR office, or from this website. Complaints must be filed within 180 days.
Complaint Filing Instructions:
For more information on filing an ethics complaint, or should you have any questions, feel free to contact Cindy Homewood at the Williamsburg Area Association of REALTORS (757) 253-0028; or e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.
Download:
2019 Ethics Complaint Packet *use for complaints when the offending action took place in 2019
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